--- title: How To Get Started With Vibrant Wellness description: Connect your Vibrant Wellness account to your GetHealthy store to order and receive lab tests. Here’s how to find your Provider ID and API credentials. --- [Skip to content](https://knowledge.gethealthy.store/knowledge/how-to-get-started-with-vibrant-wellness#main-content) English Show submenu for translations [![GetHealthy Logo No background-3](https://knowledge.gethealthy.store/hs-fs/hubfs/GetHealthy%20Logo%20No%20background-3.png?width=300&height=59&name=GetHealthy%20Logo%20No%20background-3.png)](https://gethealthy.store) Open main navigation Close main navigation - English Show submenu for translations - Go to gethealthy.store Go to gethealthy.store How can we help you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledge.gethealthy.store/knowledge?hsLang=en) 2. [Admin Dashboard](https://knowledge.gethealthy.store/knowledge/admin-dashboard?hsLang=en) 3. [Integrations](https://knowledge.gethealthy.store/knowledge/admin-dashboard?hsLang=en#integrations) # How To Get Started With Vibrant Wellness ## Integrate your Vibrant Wellness account with your GetHealthy Store. Connect your Vibrant Wellness account to GetHealthy to order lab tests and receive results right from your store. Setup takes about 5 minutes. You'll create your API credentials in the Vibrant Wellness portal, then paste them into GetHealthy. #### **Before you start** You need an active Vibrant Wellness account before you can connect it to GetHealthy. You can have one of two kinds: - **A direct Vibrant Wellness account.** Don't have one yet? [Sign up with Vibrant Wellness.](https://portal.vibrant-wellness.com/#/sign-up/whats-your-next-step) - **A Vibrant Wellness account through Evexia.** Order Vibrant through Evexia? [Sign up for an Evexia account here](https://www.evexiadiagnostics.com/lp/get-healthy-store). You'll also need: - The **practice admin** login for your Vibrant Wellness portal. API Keys live under your practice settings. - Admin access to your GetHealthy store. #### **Connect Vibrant Wellness** ### Part 1: Create your credentials in Vibrant Wellness 1. **Log in to the** [**Vibrant Wellness portal**](https://portal.vibrant-wellness.com) with your practice admin login. 2. **Find your Provider ID.** Click your name in the top right corner. Your Provider ID is the number right under your name. Copy it somewhere handy. - Don't use the Practice ID. It appears in the same menu and looks similar, but it won't work here. 3. **Open API Keys.** In the same menu, click **Settings & Preferences**. Then click **API Keys** in the left sidebar. 4. **Generate your credentials.** Click **Generate**. A window opens with your **Client ID** (starts with "vac\_") and **Client Secret** (starts with "vas\_"). 5. **Copy both values right away.** Use the **Copy** buttons and save them somewhere secure. Vibrant Wellness shows the Client Secret only once. If you lose it, you'll have to regenerate it, which replaces your old one. ### Part 2: Connect in GetHealthy 1. **Open the Vibrant Wellness settings.** In your GetHealthy admin, click your name in the top right, then **Settings**. Under **Integrations**, click **Vibrant Wellness**. 2. **Turn on Enable Vibrant Wellness.** The credential fields appear. 3. **Paste your credentials.** Enter your Provider ID, Client ID, and Client Secret. - Check the Client Secret field before you paste. Your browser may fill it in with a saved password. If it has dots in it already, clear it first. 4. **Click Test Connection & Save.** GetHealthy checks your credentials with Vibrant Wellness before saving them. This can take a few seconds. 5. **Confirm you're connected.** The status in the top right of the box changes from **Not connected** to **Connected**. You can now order Vibrant Wellness lab tests from GetHealthy. #### **Troubleshooting** **"Vibrant Wellness rejected the supplied client credentials, so they were not saved."** Vibrant Wellness didn't accept what you entered, so GetHealthy saved nothing. Check these, then try again: - You used your **Provider ID**, not your Practice ID. - The Client ID and Client Secret were pasted in full, with no extra spaces at the start or end. - The Client Secret field didn't contain a saved browser password. - You're using your newest credentials. If you regenerated them in Vibrant Wellness, the old ones stop working. **I lost my Client Secret.** Go back to **Settings & Preferences \> API Keys** in the Vibrant Wellness portal and click **Regenerate**. Copy the new Client ID and Client Secret, then enter them again in GetHealthy. **I don't see Settings & Preferences or API Keys.** Make sure you're logged in with your practice admin login. If you get Vibrant through Evexia, check with Evexia about access to your Vibrant portal. **Still stuck?** Contact GetHealthy support at (855) 765-0855 or through the chat on your admin dashboard. 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